Bishopsgate Institute is looking for a Visitor Experience Assistant to deliver consistently excellent box office, enquiries and reception services to our customers, audiences, students and staff, providing a warm and professional welcome to our building.

Our building is open to the public but is not a public building. This means nobody has a right of entry and our front desk team are the first point of contact and control to ensure we keep our visitors, partners, building and staff safe.

Our welcome team also provide box office and enquiries services, in person on the phone and via email, so a careful balance must be struck to ensure visitors are attended to in a timely manner.

This is an exciting opportunity to join our friendly team as we welcome audiences to our busy and dynamic building.

Application deadline: 18 November 2024 - 10am

Interview date: Week commencing 25 November 2024

Successful applicants will demonstrate a keen understanding of Bishopsgate Institute’s unique offer, and a passion for the work we do here.

We only accept direct applications, and we do not accept CVs. Please no agencies.

To apply, please click the link below:

We value and celebrate diversity, and we welcome applications from under-represented communities in our sector, including Black, Asian, and Minority Ethnic communities, LGBTQ+, non-binary, neurodiverse and disabled candidates. We want to make sure we represent the society in which we work but recognise that the cultural sector still has much work to do in this area.

As a start, we use application forms and not CVs to provide an identical opportunity to all candidates to tell us how their skills and experience meet our criteria in the same format as others. In that application form, we only ask for information that we need to assess candidates against the person specification for the role, and all applications are anonymised before the recruiting panel sees them (they don’t see your name or any of your personal information).

If you have any questions on our hiring process or inclusivity policies, please contact us via HRAdmin@bishopsgate.org.uk