Your privacy is very important to Bishopsgate Institute.

This Privacy Policy relates to the activities of Bishopsgate Institute. It sets out how Bishopsgate Institute uses and protects any personal data you provide to us. Whenever you provide us with your personal information, we will treat it in accordance with this policy and in accordance with all laws concerning the protection of personal information including: 

• Data Protection Act 2018 (DPA2018)
• UK General Data Protection Regulations (UK GDPR) 
• Privacy and Electronic Communications Regulations (PECR) 

This Privacy Policy sets out how and why Bishopsgate Institute will collect and use your personal data in line with the above legislation, to ensure you remain informed and in control of your information. 

Please read this policy carefully, along with our Terms and Conditions and any other documents referred to in this policy, to understand how we collect, use and store your personal information.

Online Personal Information Collection

If you are asked for personal information when visiting www.bishopsgate.org.uk, you will be sharing that information with Bishopsgate Institute alone unless stated otherwise.

In order to keep improving our website, we collect the following information from visitors

• IP addresses
• which pages are accessed by an IP address
• any information volunteered by you, such as an email address

We use the information we collect about visitors to the site to help us with understanding more about how our site is used and to be able to send you appropriate communications.

Credit Card Details

For your security, we do not retain credit card details entered online on our website. You will need to re-enter your card details each time you enrol on a course.

Sharing Information

Bishopsgate Institute will not sell, trade or rent your personal information.

We may use your personal information to contact you with additional information about Bishopsgate Institute's services where relevant to your course or other service. We may share individual information with affiliated third parties and our agents when required e.g. funding contracts or audience research. From time to time, we may also agree with other partner organisations to inform each other's supporters about our services, for the mutual benefit of both.

Bishopsgate Institute will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it.

Contact us or make a complaint

For general enquiries, to update your personal data or consent, or make a complaint, please contact our office: 
 
Opening hours are Monday to Friday 10:00 - 17:00  
Email: enquiries@bishopsgate.org.uk 
Telephone: 020 7392 9200 
 
You can also complain to the ICO if you are unhappy with how we have used your data. 

The ICO’s address:             
Information Commissioner’s Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 

Helpline number: 0303 123 1113 
ICO website: https://www.ico.org.uk 

This Privacy Policy may change from time to time. For example, we will continue to update it to reflect new legacy requirements. Please visit this website page to keep up to date with changes.